The airport operations and facilities management sector is undergoing significant growth and transformation. As passenger numbers continue to exceed pre-pandemic levels, airports are focusing on achieving resilient, economically sound, and environmentally sustainable growth. For instance, the UK’s largest group of airports, Manchester Airports Group (MAG), reported serving over 61 million passengers in the fiscal year ending March 2024, surpassing pre-pandemic figures.

Technological Innovation

Artificial Intelligence (AI) and the Internet of Things (IoT) are revolutionising airport operations. These technologies enable real-time data monitoring, predictive maintenance, and proactive decision-making. Tools like SITA’s Airport Operations Total Optimizer utilise AI to optimise various airport functions holistically, enhancing efficiency across the board.

Supply Chain Management

The airport supply chain management market is projected to grow from £18.9 billion in 2024 to £29 billion by 2028, with a compound annual growth rate (CAGR) of 11.3%. Growth is being driven by e-commerce expansion, sustainable practices, and the adoption of big data and analytics to optimise operations.

Talent Acquisition Challenges

The sector’s rapid growth has created an increasing demand for skilled professionals in airport operations and facilities management. The ability to source sector-specific, experienced talent is critical, especially as capital works at airports resume and the engineering talent shortage resulting from Brexit continues to impact the industry.